Refunds will be issued if the chosen product is out of stock or when your returned item has been received.
An e-mail will be sent to the customer and the full refund of payment (with no expense limit) will be transferred within a maximum period of 5 working days.
Our return policy lasts 7 days from the date you receive your purchase.
If 7 days have gone by since you received your purchase, unfortunately we can’t offer you a refund or exchange.
We only accept returns/exchanges due to manufacturing defect and/or if the wrong item(s) was received.
- All returned items must be in new and unused condition and still have their original packaging attached to them.
- The customer is responsible for return postage costs.
- Shipping fees (if applicable) are non-refundable.
We advise our customers to be careful and always check the sizing information in the product description before making a purchase to avoid any inconveniences since we don't accept returns if the size is incorrect!
If you wish to return an item, please contact us at firstname.lastname@example.org
* Do not send the package back to our warehouse address that is on the parcel. *